Abstract

Training development is a structured learning approach that enhances employees’ competencies and work performance. This study explores how employee competencies and organisational support influence the implementation of the Sustainable Green Neighbourhood Garden Programme within a local authority context. Grounded in the theory of training transfer by Baldwin and Ford (1988) and the Learning Transfer System Inventory by Holton et al. (2000), the study examines how learning acquired through a structured training-based community garden programme is translated into improved attitudes, skills, motivation, and work practices among employees of the Majlis Bandaraya Pasir Gudang (MBPG). A qualitative case study approach was employed, involving in-depth semi-structured interviews with six purposively selected employees from various departments who directly participated in the three-month programme organised by the MBPG Training Unit. Data were analysed thematically to identify key patterns related to programme implementation, learning experiences, organisational support, and perceived outcomes. The findings indicate that a well-structured programme design, effective facilitation by agricultural and landscape officers, and strong organisational coordination significantly supported learning transfer. Participants reported improvements in technical skills (including planting techniques as well as soil and fertiliser management), self-discipline, teamwork, confidence, motivation, and positive work attitudes. The programme also enhanced interdepartmental collaboration, strengthened social relationships, and reduced work-related stress, which indirectly contributed to improved job performance and organisational commitment. The study concludes that experiential and non-conventional training programmes, such as community garden initiatives, can serve as effective platforms for facilitating training transfer when supported by robust organisational structures. These findings underscore the importance of integrating holistic and well-designed experiential training initiatives into local authority practices to strengthen employee competence, well-being, and service quality.